T&C


TERMS & CONDITIONS


OVERVIEW

Any use of our services provided on this website means full consent and acceptance of our Terms & Conditions, shipping, returns, payments, privacy and cookies policies. Please read these Terms & Conditions carefully before engaging in our services.

This online store and website is owned and operated by ENVY FITNESS APPAREL, conducting business activity under the company name of “ENVY FITNESS APPAREL”, with its main office at Wiejska Street No.1c, 44-200 Rybnik, Poland. Tax Identification Number: PL6423192062 , National Business Registry Number: 362862178, email: support@envyfitnessapparel.com Throughout the site, the terms “we”, “us” and “our” refer to ENVY FITNESS APPAREL.


1. STORE TERMS

      By accepting our Terms & Conditions you explicitly state that you are over the age of majority in your State or Country; or you are minor dependent, using our services with consent and under direct supervision of your legal guardian. Violation of our Terms & Conditions can result in termination of our Services. We reserve the right to:

      • Change prices due to varying currency rates.
      • Refuse or terminate service to anyone at any time.
      • Modify or discontinue the Service without notice at any time.
      • Modify or change the contents and provisions of Terms & Conditions at any time. In such case we will post updates on our website. It is customers responsibility to check this section regularly for changes. 

      You confirm that Envy Fitness Apparel shall not be liable to you for any of above-mentioned.


      2. PRODUCT & SERVICES

      We have done our best to show our products as accurately and detailed as possible. We cannot be liable for your device displaying colours differently. Every product has limited availability. We reserve the right to withhold any sale after our max quota is reached. In such case item will be marked as ”sold out” and checkout closed until restock. All products, descriptions, sizing, fabric information are subject to change at any time

      Every purchased product is the subject for our Returns Policy, with the exception of:

      • Customised items.
      • Items bought from us at the exhibitions.
      • Items no longer offered at our online store.

      For more detail, please review our Returns Policy.

      We bear responsibility for faulty items. Complaints might be submitted via e-mail at support@envyfitnessapparel.com


      3. SHIPPING & DELIVERY

      For more detailed information and courier schedule please review our Shipping & Delivery section.

      We offer worldwide shipping on all orders or optional courier shipping. All orders are dispatched within 1-5 working days of placing an order. Processing time might be extended up to 10 days during busier periods (Black Friday & Cyber Monday) and Holidays (Christmas & New Year). An email confirmation with tracking number will be sent to the email address given on your order once the order has been dispatched.

      Orders shipped OUTSIDE the European Union MAY BE subject to import duties or charges implemented by a specific country and can cause delays beyond the original delivery estimates. More information can be obtained by contacting your local customs office. We have no control over these matters and are not liable for the charges which may incur. Please note, if customs duty is not paid for whatever reason, your order will be returned to Envy Fitness address and shipping handling fee will be deducted from your refund.


      4. RETURNS

      For more detailed information please review our Returns & Exchanges section

      If for some reason you are not happy with your order, you can return or exchange any unused item within 14 days of receipt. Any return sent out after this period will be rejected. We recommend sending returns with registered services to ensure safe and successful delivery. We’re not responsible for lost parcels. You are liable for the cost of returning items and for your parcel until the moment it reaches Envy Fitness Apparel. 

      • Faulty items:

      If such case occurs that the item you have received is in any way faulty, contact us by emailing support@envyfitnessapparel.com Customer shall write the following in the content of the letter of complaint: fault item description, including attached pictures. Faulty items will be reshipped with no charge.


      5. ORDER CANCELLATION

      You can cancel your Envy Fitness order for any reason in the first 30 minutes after it was placed. You can cancel your order by locating the order in your account section and hitting the ‘cancel order’ button.

      It's important to note that all cancellations must be made within 30 minutes. If it's been more than 30 minutes, you won't see the "CANCEL ORDER" button and your order will ship as scheduled. However, once it arrives, you can return it within 14 days. For more detailed information please review our Returns & Exchanges section


      6. PAYMENTS

      We currently accept payments in EUR.

      You can still pay with your currency using your credit/debit card or PayPal in your currency. Currency exchange button is only for calculation purpose to show you estimated cost in your requested currency. Final cost depends on your bank currency exchange rate to EUR, Envy Fitness takes no responsibility for currency differences that may occur.

      We accept payments through:

      • Payment Cards (Visa, MasterCard, Maestro, Diners Club) - All Payments are processed by our payment provider - PayLane. Every transaction is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only during your purchase transaction. After that is complete, your information is deleted.
      • PayPal -PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg. You can read more about their Privacy policy under the following link (https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev#14)

      7. ACCURACY OF INFORMATIONS

      You are responsible to provide current and accurate address, purchase and account information. We will not be liable for parcels sent to wrong address if such was provided.

      • WRONG DELIVERY ADDRESS

      We are not responsible for a wrong delivery address or insufficient delivery information. We have no control over these matters and are not liable for the charges which may incur. Wrong delivery address must be claimed by your local delivery courier by a sticker that contains a certain reason. “No such address” or “Insufficient address” depending on the recipient’s country conditions. Each undelivered parcel by the reason given above will be returned to our office and we’ll be obligated to handle returning postage fees until the moment it reaches Envy Fitness Apparel. We can resend your order again on a new/corrected address. Every shipment will be additionally charged of 6,99EUR (29,99EUR - DHL Express) as the cost incurred by delivering the shipment back again to recipient’s new/corrected address. 


      8. THIRD-PART LINKS & TOOLS

      We may provide you with access to third-party tools, services, materials, links (including but not limited to: Instagram, Facebook, Twitter, Pinterest, payment provider, widgets) which we have no control or input over. You agree that we provide you with access to such tools without any warranties or conditions. We will not be held liable for any problems relating from use of third-party services, tools, links. By any use of third party tools and links you agree to be bound by their Terms & Conditions and Privacy Policy. Please read them carefully before engaging in their services. We will be not held liable for any purchase or use of our goods or services made with unauthorized third-party websites. In such case complaints and claims should be directed to the third-party


      9. USER ACTIONS

      Users are forbidden from using our services in the following ways:

      • Any illegal, unauthorised or in any way damaging use of our services.
      • Violating our Terms & Conditions or any law in your jurisdiction (including copyright laws)
      • Transmitting any destructive code, worms or viruses.
      • Reproducing, duplicating, or exploiting any part of our Service, including but not limited to: products, website sections, copyright materials and trademarks.
      • Selling or reselling our products without our explicit, written consent.
      • Providing false information, pretending to be someone else or misleading us or third-parties.

      By any feedback, submission, suggestion, proposal or other materials whether online or otherwise (including but not limited to: comments, e-mail, complaints, postal mail), you agree that we are free to use them, without restriction, at any time and we will not be held under any obligation to pay for compensation or maintain such information confidential. We may monitor and remove content that violates our Terms & Conditions or is offensive in any way.


      10. PERSONAL INFORMATION

      Your Personal Information is governed by our Privacy Policy. For more detail, please review our Privacy Policy.


      11. COPYRIGHTS

      All copyright, trademarks and all other intellectual property rights on the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to Envy Fitness Apparel or otherwise used as permitted by law.

      By using the website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes downloading, copying or printing parts of the website for personal, non-commercial use only.


      12. CUSTOM ORDERS

      As producers reliable for the final finishing of our products, we provide services in the field of apparel printing. We can personalise your product by printing your name, initials or any other requested character. All requests for customisation must be discussed with our support before placing an order. We reserve the right to refuse any printing that can not be done due to our machines capabilities or that violates the rights of others. Every order placed with request for personalisation and discussed with our support will be considered as order made especially for a certain person and useable only for this person use.

      Custom orders can not be returned for a size exchange or deleted when order was already processed. You have the rights to write a complaint when your custom order is damaged or the services was not provided properly. For more informations please contact our support at support@envyfitnessapparel.com


      13. CONTACT

      ENVY FITNESS APPAREL, Wiejska 1c, 44-200 Rybnik, Poland. 

      • OFFICE HOURS

      Monday - Friday 9:00am - 6:00pm 

      email address: support@envyfitnessapparel.com


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